Tony recently joined as an Assistant Manager Purchase in a real estate firm. He observes that his manager who is his immediate boss talks very politely and patiently with the vendors, clients

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Organizational Behavior



1. Shritika is an entrepreneur, she has her own HR consultancy firm. In her work Shritika gets to meet a lot of client which she really enjoys. Whenever she is stressed because of her work, she goes out with her friends or family and then resumes work with new enthusiasm and energy. She is one such boss that whenever the employees face any problem they do not hesitate to share with her. At times when the client is annoyed and loses his cool Shritika still maintains her composure and tries to solve his concerns. Based on all the above narration discuss Shritika’s personality on the basis of Big Five. (10 Marks)


2. Tony recently joined as an Assistant Manager Purchase in a real estate firm. He observes that his manager who is his immediate boss talks very politely and patiently with the vendors, clients and other department colleagues. Tony also noticed that his manager also gets his work done on time. Now when the Boss is out for his yearly vacation, Tony is dealing with everyone in the same way. To his surprise he is able to pull off the job well and hence he is very much interested to apply this behaviour/approach in his personal life as well. Which theory of learning would apply here? Discuss. (10 Marks)


3. Rohan is sales head for a pharmaceutical company. He has a team of 12 individuals under him. Rohan feels very sad to state that it isn’t a team but a group of individuals working under him as they do not show any team spirit. Akhil who is Rohan’s best friend also happens to be the HR manager. When Rohan shared his concerns with Akhil he asked Rohan to
a. Analyze the problems he (Rohan) is facing in teamwork (5 Marks)


b. Also, what all methods Akhil can suggest Rohan for creating effective team in his department? Discuss (5 Marks)



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